CQI for Public Health: Tool Time

This on-line self-study course provides the most commonly used tools for continuous quality improvement (CQI) and is designed to accompany the CQI for Public Health: The Fundamentals course. This course was developed for public health agencies and their partners, although the principles, process and tools have been used in all kinds of organizations and can be used anywhere – even at home. 

The course consists of five modules that are designed as self-paced, interactive, independent learning. Modules include activities and opportunities to apply the learning to the participant’s own work.

Upon completion of this course, participants will be able to:

Module 4: Analysis Tools

  • describe the four types of flow charts
  • discuss the use of a fishbone diagram to analyze a problem
  • recognize the five whys technique to determine the root cause of a problem

Module 5: Data Tools

  • describe six data tools than can be used in the Plan-Do-Study-Act cycle for problem solving

Module 6: Decision Making Tools

  • describe three tools for decision making in the Plan-Do-Study-Act cycle

Module 7: Planning Tools

  • describe three tools for planning, planning improvements, and monitoring

Module 8: QI Storyboards

  • describe a storyboard as a CQI tool

Target Audience

The target audience for this course is anyone interested in quality improvement in public health.

Date, time, and location

This five-module course is designed as a self-study, self-paced course. It will be available online through August 2015.


There is no cost to take this course.


To register for this course, go to https://www.cphplearn.org, the Center for Public Health Practice (CPHP) Learning Content Management System (LCMS). Enter your username and password, or if you are a first-time user, select Create Account and enter your profile information. TRAIN users may want to use the same username and password for both TRAIN and the LCMS. 

Click on Course Catalog, click on View beside CQI: Tool Time. Scroll to the bottom of the page and click on LCMS Registration. Once the registration process is complete, you will receive a confirmation email containing additional instructions.

To have your registration also appear in your TRAIN transcript, you will need to stay logged into the CPHP LCMS, click on My Training, click on view beside CQI:Tool Time scroll to the bottom of the page, and click on TRAIN Registration.


Please direct course inquiries and technology issues to CPH-Practice@osu.edu

For complete course details view the course announcement.

Green Buckeye Certified CEPH CAHME