MHA competency surveys

Assess opportunities to improve health services organizations through application of organizational theories and organization development principles.

Analyze how organizational and environmental factors shape the structure of health care organizations and the roles, responsibilities and influence of governing bodies.

Apply methods and techniques for organizational, employee and professional staff development that ensure a diverse and high performing work force.

Use systems-thinking and analytic methods to assess operations performance and improve organizational processes.

Apply principles of quality improvement in the context of clinical performance.

Analyze the value, risks and opportunities of information technology and associated data for improving performance of health organizations and the broader health system.

Perform environmental, market, and community needs analyses, develop strategic alternatives, formulate strategic goals, and develop programs, business plans, and implementation strategies to support goal achievement.

Explain financial and accounting information, prepare and manage budgets, and evaluate investment decisions.

Analyze and apply economic theory and concepts for decision-making.

Explain important issues in health care, including circumstances causing major changes and reform in U.S. health care delivery.

Describe the public policy process related to health care, including the creation and implementation of policy and the political aspects of policy and articulate the impact on the delivery of health services.

Recognize legal issues that may arise in health care delivery and business settings and respond appropriately.

Use epidemiological, market, patient outcome and organizational performance data to improve quality and manage financial and other risks associated with defined populations.

Develop effective leadership approaches to communicate a vision, motivate stakeholders, build consensus and lead organizational change efforts.

Shape opinions, processes or outcomes through example, persuasive communication or use of informal power.

Demonstrate a commitment to continuous learning and self-improvement through reflection, goal setting, self-assessment, and the cultivation of professional networks.

Work cooperatively with others, create, participate on and lead teams, including inter-professional.

Apply ethical principles, social and professional values to analyze managerial, organizational and policy situations; demonstrate professional values and ethics.

Evaluate a situation, issue or idea by understanding and challenging assumptions, considering competing points of view and anticipating potential effects within and beyond the health care system.

Write in a clear, logical manner and prepare effective business communications.

Demonstrate effective oral communication and presentation skills.

Analyze data and interpret quantitative information for organization decision making.

Design, plan, implement and assess projects and develop appropriate timelines related to performance, structure and outcomes.

Identify and use data within organizations to improve performance.

Use multiple methods and sources to seek comprehensive information, generate creative new solutions—or adapt previous solutions—and apply structured decision-making techniques and tools to address health care questions.