Hefner, JL, Sieck, CS, McAlearney, AS. Training to Optimize Collaborative Use of an Inpatient Portal. 2018. Applied Clinical Informatics. 9:558-564. doi: 10.1055/s-0038-1666993.
Gray, DM 2nd, Hefner, JL, Nguyen, M, Eiferman, D, Moffatt-Bruce, SD. 2017. “The Link Between Clinically Validated Patient Safety Indicators and Clinical Outcomes.” American Journal of Medical Quality. 32(6):583-590. doi: 10.1177/1062860616683014
Walker, DM, Hefner, JL, Sova, L, Hilligoss, B, Song, P, McAlearney, AS. 2017. “Implementing ACOs: Lessons from a Qualitative Analysis of Four Private-Sector Organizations.” Journal of Healthcare Management. Nov/Dec; 62(6):419-431. doi: 10.1097/JHM-D-16-00021
Hefner, JL, Sieck, CJ, Walker, DM, Huerta, TR, McAlearney, AS. 2017. “System-Wide Inpatient Portal Implementation: Survey of Health Care Team Perceptions.” JMIR Medical Informatics. 5(3):e31 doi: 10.2196/medinform.7707
Sieck, CJ, Hefner, JL, Schnierle, J, Florian, H, Agarwal, A, Rundell, K, McAlearney, AS. 2017. “The Rules of Engagement: Perspectives of Experienced Ambulatory Patient Portal Users.” JMIR Medical Informatics. 5(3):e13. doi: 10.2196/medinform.7516
Moffatt-Bruce, SD, Hefner, JL, Mekhjian, H, McGee, JL, McAlearney, JS, Latimer T, Ellison, C, McAlearney, AS. 2017. “What is the Return on Investment for Implementation of a Crew Resource Management Program at an Academic Medical Center?” American Journal of Medical Quality. 32(1):5-11. PMID: 26419392
Hefner, JL, Huerta, TR, McAlearney, AS, Barash, B, Latimer, T, Moffatt-Bruce, SD. 2017. “Navigating a Ship with a Broken Compass: The Problems with Using Administrative Data to Measure Patient Safety.” J Am Med Inform Assoc. 24(2):310-315
Sieck, CJ, Hefner, JL, Wexler, R, Taylor, CA, McAlearney, AS. 2016. “Why do they do that? Looking beyond typical reasons for non-urgent ED use among Medicaid patients.” Patient Experience Journal. 3(2): 22-30.
Hefner, JL, Hilligoss, B, Sieck, C, Walker, DM, Sova, L, Song, P, McAlearney, AS. 2016. “Meaningful Engagement of ACOs with Communities: The New Population Health Management.” Medical Care. 54(11):970-976.
Selected Books and Chapters:
Hefner, JL, Huerta, TR, McAlearney, AS, Eds. 2014. Advances in Health Care Management: Population Health Management in Health Care Organizations. 16th Edition, Emerald Press.
Hefner, JL, McAlearney, AS. 2018. Improving Quality in Healthcare Organizations. In Shortell and Kaluzny (ed.). Healthcare Management: Organization Design and Behavior.