MHA Specialization Competencies Surveys

Master of Health Administration (MHA) Degree

  1. Organizational Management.  Assess opportunities to improve health services organizations through application of organizational theories and organization development principles.
  2. Organizational Structure and Governance.  Analyze how organizational and environmental factors shape the structure of health care organizations and the roles, responsibilities and influence of governing bodies.
  3. Workforce and Organizational Development.  Apply methods and techniques for organizational, employee, and professional staff development that ensure a diverse and high performing work force.
  4. Operations Assessment and Improvement.  Use systems-thinking and analytic methods to assess operations performance and improve organizational processes
  5. Clinical Quality Assessment and improvement. Apply principles of quality improvement in the context of clinical performance.
  6. Information Technology Management and Assessment.  Analyze the value, risks and opportunities of information technology and associated data for improving performance of health organizations and the broader health system.
  7. Strategic and Business Planning.  Perform environmental, market, and community needs analyses, develop strategic alternatives, formulate strategic goals, and develop programs, business plans, and implementation strategies to support goal achievement.
  8. Financial Management.  Explain financial and accounting information, prepare and manage budgets, and evaluate investment decisions.
  9. Economic Analysis.  Analyze and apply economic theory and concepts for decision-making.
  10. Health Care Issues and Trends.  Explain important issues in health care, including circumstances causing major changes and reform in U.S. health care delivery.
  11. Health Policy.  Describe the public policy process related to health care, including the creation and implementation of policy and the political aspects of policy and articulate the impact on the delivery of health services.
  12. Health Care Legal Principles. Recognize legal issues that may arise in health care delivery and business settings and respond appropriately
  13. Population Health. Use epidemiological, market, patient outcome, and organizational performance data to improve quality, and manage financial and other risks associated with defined populations.
  14. Leadership and Change Management.  Develop effective leadership approaches to communicate a vision, motivate stakeholders, build consensus, and lead organizational change efforts.
  15. Impact and Influence. Shape opinions, processes, or outcomes through example, persuasive communication, or use of informal power.
  16. Professional Development. Demonstrate a commitment to continuous learning and self-improvement through reflection, goal setting, self-assessment, and the cultivation of professional networks.
  17. Collaboration and Working in Teams.  Work cooperatively with others, create, participate on, and lead teams, including inter-professional.
  18. Personal and Professional Ethics.   Apply ethical principles, social and professional values to analyze managerial, organizational and policy situations; demonstrate professional values and ethics.
  19. Critical Thinking. Evaluate a situation, issue, or idea by understanding and challenging assumptions, considering competing points of view, and anticipating potential effects within and beyond the health care system.
  20. Written Communication. Write in a clear, logical manner and prepare effective business communications.
  21. Verbal Communication. Demonstrate effective oral communication and presentation skills.
  22. Quantitative Skills.  Analyze data and interpret quantitative information for organization decision making.
  23. Project Management.  Design, plan, implement, and assess projects and develop appropriate timelines related to performance, structure and outcomes.
  24. Performance Measurement. Identify and use data within organizations to improve performance.
  25. Problem-Solving and Decision-Making. Use multiple methods and sources to seek comprehensive information, generate creative new solutions—or adapt previous solutions—and apply structured decision-making techniques and tools to address health care questions.