Contact Information
Call for immediate assistance 24/7: 614-688-4357 (HELP) option 3
Online support via self-service: https://go.osu.edu/it
Email: servicedeskosu [dot] edu
Follow the MITS news feed on IT@OSU for recent updates, the latest news and important information regarding MITS.
OTDI IT office
360 Cunz Hall
Hours: 8 a.m. – 5 p.m.
Resources
Find resources on how to use your OTDI-managed device, install software, back up files, make requests and more.
Check the OTDI System Status page for known outages and incidents.
Learn more about how to use Self Service by accessing the training modules: Self Service Overview, Submitting a Ticket and Ordering Services.
If you need to temporarily use an OTDI device, you can make a request through the Self Service catalog. This is a common request for events, special projects and a temporary change in work location. View instructions on how to request loaner equipment.
Classroom Support
Classroom Support manages classroom technology. The Classroom Helpline will provide rapid response to urgent environmental or technological failings within the classroom. Faculty may also schedule staff for on-site technology assistance or instruction. For classroom support, equipment loan and software installation requests, contact classroom services.
Contact Information
- Email: classroomhelp
osu [dot] edu
- Phone: 614-688-4357 (HELP) option 4
- Office Address:
Enarson Classrooms 30
2009 Millikin Road
Columbus, OH 43210
Equipment Loan
Additional classroom technology is available to The Ohio State University community for instructional use and can be checked out at our offices in 030 Enarson Classroom Building.